
Technical
Details
Salesforce + Software Engineering + User Experience
=
Awesome
I pride myself in writing robust, efficient, modular and scalable code. I like to design simple User Interfaces and engaging User Experiences.
I customize Salesforce out of box features, as well as develop custom functionality on top of the Salesforce platform.
Certifications

Salesforce B2B Solution Architect

Salesforce Application Architect

Salesforce System Architect

Dev Lifecycle & Deployment Architect

Salesforce Integration Architect

Salesforce Certified Data Architect

Sharing and Visibility Architect

Identity & Access Mgmt Architect

Salesforce Platform Developer II

Salesforce JavaScript Developer 1

Salesforce Platform Developer I

Salesforce OmniStudio Developer

User Experience Designer

Salesforce Advanced Administrator

Salesforce Certified App Builder

Salesforce Certified Administrator

Salesforce Business Analyst

Salesforce Certified AI Associate

Salesforce Certified Associate

Salesforce Sales Cloud Consultant

Salesforce Service Cloud Consultant

Education Cloud Consultant

Salesforce OmniStudio Consultant

CRM Analytics & Einstein Discovery

Marketing Cloud Acc Eng Specialist

Marketing Cloud Email Specialist

Process Automation Accreditation

Financial Services Accreditation

Copado Robotic Testing

Copado Certified Fundamentals 2

Copado Certified Fundamentals 1

Professional Architect

Integration Developer

API Design & Management
Salesforce Skills
Architecture
- Salesforce Architecture
- Integration Architecture
- Data Modeling
- Process Automation
Development
- Lightning Components
- Apex Classes & Triggers
- Communities & Sites
- Email Template Design
Product Expertise
- Sales Cloud
- Service Cloud
- Experience Cloud
- CRM Analytics
- Pardot
- Financial Services Cloud
Development Skills
Programming
- Apex, Java, SQL
- JavaScript, NodeJS
- HTML 5, CSS 3
- jQuery, AJAX, JSON, REST APIs
Development Lifecycle
- DevOps, CI/CD
- Automated Testing
- Git Version Control
- Agile Methodology
Experience
Slalom
Principal, Salesforce Technical Architect, People LeaderJuly'18 - Present
Working with Slalom's CRM team as a Principal Architect leading the delivery of innovative Salesforce engagements for clients in the Technology, Financial Services, and Healthcare & Life Sciences industries. Leading a team of Salesforce developers and grooming future Salesforce architects.
- Lead Technical Architect for an enterprise financial services client for designing integrations between their existing client portal, backend financial system, and Salesforce. Leading the design and implementation for enabling Experience Cloud and Salesforce Shield. Designing DevOps, and Data strategies as part of their long-term enterprise roadmap.
- Led a Salesforce FSC delivery team for an enterprise financial services client to introduce Salesforce, Pardot, and Boomi to their technology portfolio while collaborating with the client's multiple backend IT teams. Also built and executed data migration to Salesforce with 0% errors.
- Improved an unscalable system architecture for a retail technology client by designing integration patterns, and developing new real time APIs between Salesforce, payment gateway, and legacy databases.
- Designed, developed, and tested Apex, Lightning Web Components, and automations for customized use cases of a life sciences client's contact center on top of Salesforce Service Cloud.
- Played the role of a Technical Architect and Lead Developer for a healthcare provider's migration to lightning experience, and integrations between their ERP system, EMR system, and Salesforce.
- Developed an application in Salesforce to monitor hardware issues in real-time for a hardware manufacturer's B2B and B2C customers within Experience Cloud.
Arris
Senior Salesforce DeveloperFeb'14 - July'18
Worked as a senior Salesforce Developer for the Business Intelligence team at Arris owning the Salesforce platform for a variety of enterprise business processes. Apart from customizing out of box functionality, also developed custom applications in Salesforce for enabling targeted automation and employee engagement.
- Received the Star award for the development of the Arris Women's Business Network within Salesforce Experience Cloud.
- Principal Salesforce Developer & Business Analyst for implementing the Arris B2C Consumer Support Portal on top of Service Cloud & Force.com Sites which receives over 50k visitors/month.
- Designed the UI and developed custom sales opportunity management app for the Sales team that led to an exponential increase in Salesforce engagement and closing of opportunities.
- Improved the supply chain efficiency by automating demand notifications to the department from the warehouses of the company's top B2B customers.
- Lead Developer for replacing a CPQ managed package with a custom quoting application complete with language translation and customer-oriented PDF generation in Salesforce that saved over $250k annually.
- Lead Developer for customized sales forecasting tools in Sales Cloud and forecasting dashboards in CRM Analytics.
Education
Master of Science
Computer Science2012-2013
from the University of North Carolina, Charlotte, NC
Bachelor of Technology
Computer Science & Engineering2008-2012
from Amity University, Noida, India